All Systems Operational

About This Site

Welcome to AutoGrab's realtime status page. Here you'll find live and historical data on our system uptime.

API Operational
90 days ago
99.99 % uptime
Today
New Zealand ? Operational
90 days ago
99.99 % uptime
Today
Malaysia ? Operational
90 days ago
99.99 % uptime
Today
United Kingdom ? Operational
90 days ago
99.99 % uptime
Today
Australia Operational
90 days ago
99.99 % uptime
Today
Registration & VIN Search Operational
90 days ago
99.98 % uptime
Today
New Zealand Operational
90 days ago
99.97 % uptime
Today
Malaysia Operational
90 days ago
99.99 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
99.99 % uptime
Today
Sourcing Operational
90 days ago
99.98 % uptime
Today
Australia ? Operational
90 days ago
99.98 % uptime
Today
New Zealand ? Operational
90 days ago
99.99 % uptime
Today
Malaysia ? Operational
90 days ago
99.99 % uptime
Today
United Kingdom ? Operational
90 days ago
99.98 % uptime
Today
Realtime Pricing & Models Operational
90 days ago
99.98 % uptime
Today
Australia ? Operational
90 days ago
99.98 % uptime
Today
New Zealand ? Operational
90 days ago
99.98 % uptime
Today
Malaysia ? Operational
90 days ago
99.99 % uptime
Today
United Kingdom ? Operational
90 days ago
99.98 % uptime
Today
Fleet Operational
90 days ago
99.98 % uptime
Today
Australia ? Operational
90 days ago
99.99 % uptime
Today
New Zealand ? Operational
90 days ago
100.0 % uptime
Today
Malaysia ? Operational
90 days ago
99.95 % uptime
Today
United Kingdom ? Operational
90 days ago
100.0 % uptime
Today
MyListings Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
New Zealand Operational
90 days ago
100.0 % uptime
Today
Customer Recapture Operational
90 days ago
99.99 % uptime
Today
Australia ? Operational
90 days ago
99.99 % uptime
Today
Vehicle Reports Operational
90 days ago
100.0 % uptime
Today
Australia ? Operational
90 days ago
100.0 % uptime
Today
New Zealand Operational
90 days ago
100.0 % uptime
Today
Malaysia Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Pre Accident Valuation & Insurance Operational
90 days ago
99.99 % uptime
Today
Australia ? Operational
90 days ago
99.99 % uptime
Today
New Zealand ? Operational
90 days ago
100.0 % uptime
Today
Malaysia ? Operational
90 days ago
99.99 % uptime
Today
United Kingdom ? Operational
90 days ago
100.0 % uptime
Today
Marketplace Integration Operational
90 days ago
100.0 % uptime
Today
Australia ? Operational
90 days ago
100.0 % uptime
Today
New Zealand ? Operational
90 days ago
100.0 % uptime
Today
Malaysia ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom ? Operational
90 days ago
100.0 % uptime
Today
Australia ? Operational
90 days ago
100.0 % uptime
Today
Factory Build & Options Data Operational
90 days ago
100.0 % uptime
Today
Australia ? Operational
90 days ago
100.0 % uptime
Today
New Zealand ? Operational
90 days ago
100.0 % uptime
Today
Malaysia ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom ? Operational
90 days ago
100.0 % uptime
Today
User Authentication & Login Operational
90 days ago
100.0 % uptime
Today
Auth0 User Authentication Operational
Global App Login & Account Access Operational
90 days ago
100.0 % uptime
Today
Alerts & Notifications Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
New Zealand Operational
90 days ago
100.0 % uptime
Today
Malaysia Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Backend Infrastructure & Service Delivery Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Bespoke Partner Integrations ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Registration Data Provider Maintenance Period - AUSTRALIA Aug 31, 2025 05:00-09:30 AEST

Our upstream registration and VIN data provider in Australia has advised us that they will be undergoing planned maintenance on 5:00 AM to 9:30 AM on Sunday, August 31, 2025.

As a result, the Registration, VIN lookup and associated functionality will be unavailable in AutoGrab and via API for this period. We hope that the timing of the maintenance will minimise any potential business impact, and we apologise for any inconvenience caused.

Posted on Jun 27, 2025 - 12:50 AEST
Jul 12, 2025

No incidents reported today.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025
Resolved - The incident has been resolved and services restored.
Jul 7, 09:44 AEST
Identified - AutoGrab has identified an issue where some users are receiving the Bad Request Error when trying to log in. We are currently working on a fix
Jul 7, 09:38 AEST
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
Resolved - The upstream provider has resolved the issue.
Jul 1, 11:28 AEST
Update - We have identified an error affecting the Registration and VIN search, currently isolated to New Zealand.
Jul 1, 10:59 AEST
Investigating - We are currently investigating this issue.
Jul 1, 10:59 AEST
Resolved - This incident has been resolved.
Jul 1, 10:55 AEST
Investigating - We have identified an error affecting the Fleet Pricing application, currently isolated to Malaysia. Our team is actively working on a resolution.
Jul 1, 09:54 AEST
Jun 30, 2025
Resolved - We have resolved the issue and are now monitoring over the next hour to ensure full resolution.
Jun 30, 09:21 AEST
Update - We are continuing to work on a fix for this issue.
Jun 30, 09:10 AEST
Identified - We have identified the root cause and are working on a resolution.
Jun 30, 09:07 AEST
Investigating - We are having some issues across the AutoGrab app. Please bear with us while we investigate.
Jun 30, 09:01 AEST
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.