Resolved -
This incident has been resolved.
Jun 15, 19:35 AEST
Update -
We are storing service and expect full restoration this evening.
Jun 15, 15:13 AEST
Identified -
We've identified a bug where Vehicle AI Search currently is not working - affects all instance of AutoMate and white label embedded Automate.
Jun 15, 14:34 AEST
Resolved -
This incident has been resolved.
Jun 15, 11:46 AEST
Update -
We are continuing to work with our upstream provider to provide a resolution.
Jun 15, 10:49 AEST
Identified -
We have reverted to our redundant provider and the service is partially restored. We will update again when we revert to our primary provider.
Jun 15, 10:07 AEST
Investigating -
We are currently investigating an issue with reduced quality results from our upstream provider.
Jun 15, 09:54 AEST
Completed -
The scheduled maintenance has been completed.
Jun 5, 22:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 21:00 AEST
Scheduled -
To keep their systems running smoothly, our Australian upstream data partner is performing some necessary maintenance on Friday, 5 June 2026: 9:00 PM – 10:00 PM AEST for approx. 1 hour.
This maintenance Impacts all Australian VIN and Registration check services and their related products. They will be unavailable during this window.
We know downtime is never ideal, and we appreciate your understanding while these updates are completed by our data partner.
May 11, 07:35 AEST
Resolved -
This incident has been resolved.
Jun 4, 16:03 AEST
Update -
We are currently investigating an issue reported by customers that they are unable to price Electric Vehicles in Malaysia.
Jun 4, 12:00 AEST
Update -
We are continuing to investigate this issue.
Jun 4, 12:00 AEST
Investigating -
We are currently investigating an issue reported by customers that they are unable to price Electric Vehicles in Malaysia.
Jun 4, 11:45 AEST