All Systems Operational

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Welcome to AutoGrab's realtime status page. Here you'll find live and historical data on our system uptime.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
New Zealand ? Operational
90 days ago
100.0 % uptime
Today
Malaysia ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom ? Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Registration & VIN Search Operational
90 days ago
99.8 % uptime
Today
New Zealand Operational
90 days ago
100.0 % uptime
Today
Malaysia Operational
90 days ago
99.28 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
99.93 % uptime
Today
Sourcing Operational
90 days ago
99.98 % uptime
Today
Australia ? Operational
90 days ago
99.96 % uptime
Today
New Zealand ? Operational
90 days ago
100.0 % uptime
Today
Malaysia ? Operational
90 days ago
99.99 % uptime
Today
United Kingdom ? Operational
90 days ago
100.0 % uptime
Today
Realtime Pricing & Models Operational
90 days ago
99.98 % uptime
Today
Australia ? Operational
90 days ago
99.95 % uptime
Today
New Zealand ? Operational
90 days ago
100.0 % uptime
Today
Malaysia ? Operational
90 days ago
99.99 % uptime
Today
United Kingdom ? Operational
90 days ago
100.0 % uptime
Today
Fleet Operational
90 days ago
99.99 % uptime
Today
Australia ? Operational
90 days ago
100.0 % uptime
Today
New Zealand ? Operational
90 days ago
100.0 % uptime
Today
Malaysia ? Operational
90 days ago
99.99 % uptime
Today
United Kingdom ? Operational
90 days ago
100.0 % uptime
Today
MyListings Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
New Zealand Operational
90 days ago
100.0 % uptime
Today
Customer Recapture Operational
90 days ago
100.0 % uptime
Today
Australia ? Operational
90 days ago
100.0 % uptime
Today
Vehicle Reports Operational
90 days ago
100.0 % uptime
Today
Australia ? Operational
90 days ago
100.0 % uptime
Today
New Zealand Operational
90 days ago
100.0 % uptime
Today
Malaysia Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Pre Accident Valuation & Insurance Operational
90 days ago
99.98 % uptime
Today
Australia ? Operational
90 days ago
99.96 % uptime
Today
New Zealand ? Operational
90 days ago
99.96 % uptime
Today
Malaysia ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom ? Operational
90 days ago
100.0 % uptime
Today
Marketplace Integration Operational
90 days ago
100.0 % uptime
Today
Australia ? Operational
90 days ago
100.0 % uptime
Today
New Zealand ? Operational
90 days ago
100.0 % uptime
Today
Malaysia ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom ? Operational
90 days ago
100.0 % uptime
Today
Australia ? Operational
90 days ago
100.0 % uptime
Today
Factory Build & Options Data Operational
90 days ago
100.0 % uptime
Today
Australia ? Operational
90 days ago
100.0 % uptime
Today
New Zealand ? Operational
90 days ago
100.0 % uptime
Today
Malaysia ? Operational
90 days ago
100.0 % uptime
Today
United Kingdom ? Operational
90 days ago
100.0 % uptime
Today
User Authentication & Login Operational
90 days ago
99.99 % uptime
Today
Auth0 User Authentication Operational
Global App Login & Account Access Operational
90 days ago
99.99 % uptime
Today
Alerts & Notifications Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
New Zealand Operational
90 days ago
100.0 % uptime
Today
Malaysia Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Backend Infrastructure & Service Delivery Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Bespoke Partner Integrations ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

PPSR Maintenance - AUSTRALIA Apr 6, 2025 01:30-03:05 AEST

The PPSR Service will be unavailable on Sunday 6 April 2025 from 1:30 am AEDT to 3:05 am AEST. The total outage time will be 2 hours 35 minutes. This change allows for the change from Daylight Saving Time to Standard Time. This ensures the time-sensitive nature of the PPSR remains preserved during the transition.

Related services like PPSR over API, PPSR Change Updates, CarAnalysis certificates including them and RTP will also be impacted. We apologise for any inconvenience.
Posted on Mar 29, 2025 - 08:37 AEDT
Apr 3, 2025
Australian Registration & VIN Lookup Service Outage
Resolved - This incident has been resolved.
Apr 3, 11:48 AEDT
Update - We have identified an upstream NEVDIS outage causing instability in the service. Most requests are being processed so we will monitor until full resolution has occurred.
Apr 3, 10:24 AEDT
Identified - Please be advised that we are currently experiencing intermittent errors from our Australian upstream data supplier for registration plate and VIN searches. We are aware of the issue and our data partner is working on identifying the matter and resolving it. This affects our API and web apps. If you can, please rely on the facet drop-downs until this issue is resolved in app.
Apr 3, 10:02 AEDT
Apr 2, 2025
AutoGrab - Timeout Error
Resolved - This incident has been resolved.
Apr 2, 15:17 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 2, 14:05 AEDT
Identified - The issue has been identified and we are working on a fix.
Apr 2, 13:06 AEDT
Update - We are continuing to investigate this issue.
Apr 2, 13:01 AEDT
Investigating - We are currently investigating into the matter.
Apr 2, 12:57 AEDT
Processing Delays
Resolved - We believe the issue has now been resolved.
Apr 2, 14:04 AEDT
Investigating - We're currently experiencing delays in data processing which may affect user experience. During this time leads may take longer than usual to appear within the application.
Apr 2, 14:01 AEDT
AutoTek - Degradation in Login Experience
Resolved - This incident has been resolved.
Apr 2, 13:40 AEDT
Investigating - We are currently aware of an issue for some users unable to log in. We are investigating into the matter.
Apr 2, 13:30 AEDT
Apr 1, 2025
Valuation Model Failures (API and RTP)
Resolved - This incident has been resolved.
Apr 1, 11:20 AEDT
Identified - We have identified an issue with our valuation model causing valuations to fail in RTP and across API products.
Apr 1, 11:05 AEDT
Malaysian Registration Lookup Service Degradation
Resolved - This incident has been resolved.
Apr 1, 09:33 AEDT
Identified - We are experiencing intermittent errors with registration plate searches due to issues with our Malaysian upstream data supplier. Our data partner is actively investigating and working on a fix. This affects our API and web apps, including RTP. If possible, please use the facet drop-downs until the issue is resolved.
Mar 31, 19:23 AEDT
Mar 31, 2025
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
App Loading Issues
Resolved - This incident has been resolved.
Mar 28, 14:29 AEDT
Monitoring - We have resolved the issue and are now monitoring the service to ensure it continues to perform as normal. We apologise for any inconvenience this outage has caused you.
Mar 28, 13:38 AEDT
Update - We have the found root cause of the issue and are working on a resolution.
Mar 28, 12:51 AEDT
Update - We are continuing to work on a fix for this issue.
Mar 28, 12:27 AEDT
Identified - We are aware of issues preventing sourcing from loading and are investigating urgently.
Mar 28, 12:18 AEDT
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

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