Scheduled System Maintance
Completed
The scheduled maintenance has been completed.
Posted Oct 10, 2024 - 21:00 AEDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 10, 2024 - 20:00 AEDT
Scheduled
We have scheduled a major system upgrade to enhance our services and ensure the continued reliability of our platform. This maintenance is planned for tonight October 10, 2024, starting at 8:00 PM AEDT and is expected to last approximately 1 hour. We understand the inconvenience this may cause and sincerely apologise for any disruption to your use of AutoGrab services.
During this maintenance window, both the AutoGrab app and our API may be briefly unavailable or experience slower-than-normal response times. We have carefully chosen this timing to minimise the impact on our users, and our team will be working diligently to complete the maintenance as quickly and efficiently as possible.
Please do not hesitate to reach out to our support team at https://autograbhelp.zendesk.com/ if you have any concerns or require further assistance.
Posted Oct 10, 2024 - 18:15 AEDT
This scheduled maintenance affected: Sourcing (Australia, New Zealand, Malaysia, United Kingdom), Realtime Pricing & Models (Australia, New Zealand, Malaysia, United Kingdom), Customer Recapture (Australia), Alerts & Notifications (Australia, New Zealand, Malaysia, United Kingdom), User Authentication & Login (Auth0 User Authentication, Global App Login & Account Access), Backend Infrastructure & Service Delivery (Google Cloud Platform Google Cloud SQL, Google Cloud Platform Google Compute Engine, Google Cloud Platform Google Cloud Pub/Sub, Bespoke Partner Integrations), Factory Build & Options Data (Australia, New Zealand, Malaysia, United Kingdom), Marketplace Integration (Australia, New Zealand, Malaysia, United Kingdom, Australia), Fleet (Australia, New Zealand, Malaysia, United Kingdom), Vehicle Reports (Australia, New Zealand, Malaysia, United Kingdom), MyListings (Australia, New Zealand), Pre Accident Valuation & Insurance (Australia, New Zealand, Malaysia, United Kingdom), API (New Zealand, Malaysia, United Kingdom, Australia), and Registration & VIN Search (New Zealand, Malaysia, United Kingdom, Australia).