Resolved
This incident has been resolved.
Posted Nov 02, 2026 - 11:57 AEDT
Investigating
We are currently investigating reports of AutoGrab being unavailable for some users.
Posted Nov 02, 2026 - 11:52 AEDT
This incident affected: Sourcing (Australia, New Zealand, Malaysia, United Kingdom), Realtime Pricing & Models (Australia, New Zealand, Malaysia, United Kingdom), Customer Recapture (Australia), Alerts & Notifications (Australia, New Zealand, Malaysia, United Kingdom), User Authentication & Login (Auth0 User Authentication, Global App Login & Account Access), Backend Infrastructure & Service Delivery (Google Cloud Platform Google Cloud SQL, Google Cloud Platform Google Compute Engine, Google Cloud Platform Google Cloud Pub/Sub, Bespoke Partner Integrations), Factory Build & Options Data (Australia, New Zealand, Malaysia, United Kingdom), Marketplace Integration (Australia, New Zealand, Malaysia, United Kingdom, Australia), Fleet (Australia, New Zealand, Malaysia, United Kingdom), Vehicle Reports (Australia, New Zealand, Malaysia, United Kingdom), MyListings & Pipeline (Australia, New Zealand), Pre Accident Valuation & Insurance (Australia, New Zealand, Malaysia, United Kingdom), AutoMate Chat (Australia), VinViewPro (Australia, Europe, United Kingdom), Delve (Australia, New Zealand, Malaysia), and Registration & VIN Search (New Zealand, Malaysia, United Kingdom, Australia, Europe).