Registration Lookup Outage (MY Only)

Incident Report for AutoGrab

Resolved

This incident has been resolved.
Posted Apr 09, 2026 - 16:36 AEST

Identified

Our provider is experiencing an outage which is preventing registration lookups from succeeding in Malaysia. This incident only impacts our customers in Malaysia - all other regions are not affected. We will update this incident as soon as we receive further information from our upstream provider.
Posted Apr 09, 2026 - 16:21 AEST
This incident affected: Realtime Pricing & Models (Australia), API (Malaysia), and Registration & VIN Search (Australia).
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