Resolved
This incident has been resolve. We understand the inconvenience this may cause and sincerely apologise for any disruption to your use of AutoGrab services.
Posted Oct 10, 2024 - 21:06 AEDT
Monitoring
We're currently experiencing delays in data processing which may affect user experience. During this time leads may take longer than usual to appear within the application. API responses and in-app valuations may also be delayed but continue to be delivered.
We are monitoring and working towards a resolution to return to normal operation.
Posted Oct 10, 2024 - 16:14 AEDT
This incident affected: Sourcing (Australia, New Zealand, Malaysia, United Kingdom), Realtime Pricing & Models (Australia, New Zealand, Malaysia, United Kingdom), Customer Recapture (Australia), Factory Build & Options Data (Australia, New Zealand, Malaysia, United Kingdom), Marketplace Integration (Australia, New Zealand, Malaysia, United Kingdom, Australia), Fleet (Australia, New Zealand, Malaysia, United Kingdom), Vehicle Reports (Australia, New Zealand, Malaysia, United Kingdom), MyListings (Australia, New Zealand), Pre Accident Valuation & Insurance (Australia, New Zealand, Malaysia, United Kingdom), API (New Zealand, Malaysia, United Kingdom, Australia), and Registration & VIN Search (New Zealand, Malaysia, United Kingdom, Australia).